Warranty
Read any of the full warranties below.
A // We are pleased to offer a 90 day money back guarantee (the “90 day guarantee”) and a limited lifetime warranty (the “warranty”) on all Blue Diamond Cookware to the consumer who originally purchased the product (“you”).
If you are not satisfied with your Blue Diamond Cookware for any reason, you may return it to us within the first 90 days after the date of purchase for a refund of the purchase price, less shipping & handling charges, or a replacement product. After the first 90 days, the warranty will apply as described below.
A // The warranty covers defects in materials and workmanship in your Blue Diamond Cookware (the "product") for the warranty period defined below.
A // The warranty does not cover any damage due to (a) use of the product not for regular household purposes or other misuse; (b) abuse; (c) failure to follow product instructions; (d) normal wear and tear; (e) modifications; (f) loss or damage in transit; or (g) accidents or other actions beyond our reasonable control.
A // If the product has a defect during the warranty period we will, in our sole discretion, either repair or replace the product.
How do you exercise your rights under the 90 day guarantee or the warranty? To obtain a replacement or repair, send the following items to The Cookware Company (USA), LLC at 8730 Military Rd., Suite 150, Reno, NV 89506:
- If within 90 days from the purchase date, send the product, proof of purchase, and a letter including your name, address, phone number, and whether you would like a refund (less shipping & handling charges) or a replacement product
- If after 90 days from the purchase date, send the defective product, proof of purchase, a letter including your name, address, phone number, and description of the nature of the defect, together with a check or money order for $8.95 for processing and handling.
If you have any questions, please contact our Customer Service Department at (800) 430-0475 or by e-mail at bluediamond@customerstatus.com. As used in this warranty, "we" refers to The Cookware Company (USA), LLC.
Limitation of liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the preceding limitation may not apply to you.
OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the preceding limitation or exclusion may not apply to you.
A // This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BLUE DIAMOND BAKEWARE LIMITED WARRANTY
We are pleased to offer a limited warranty (the “warranty”) on all Blue Diamond Bakeware to the consumer who originally purchased the product (“you”). This document can be found online atwww.bluediamondshopping.com/warranty.
A // The warranty covers defects in materials and workmanship in your Blue Diamond Bakeware (the “product”) for the warranty period defined below.
A // The warranty does not cover any damage due to (a) use of the product not for regular household purposes or other misuse; (b) abuse; (c) failure to follow product instructions; (d) normal wear and tear; (e) modifications; (f) loss or damage in transit; or (g) accidents or other actions beyond our reasonable control.
A // The warranty starts on the date of your purchase and lasts for two (2) years (the “warranty period”).
A // If the product has a defect during the warranty period we will, in our sole discretion, either repair or replace the product.
A // To obtain a replacement or repair, send the following items to The Cookware Company (USA), LLC at 8730 Military Rd., Suite 150, Reno, NV 89506:
- If within 90 days from the purchase date, send the product, proof of purchase, and a letter including your name, address, phone number, and whether you would like a refund or a replacement product
- If after 90 days from the purchase date, send the defective product, proof of purchase, a letter including your name, address, phone number, and description of the nature of the defect, together with a check or money order for $8.95 for processing and handling.
If you have any questions, please contact our Customer Service Department at (800) 430-0475 or by e-mail at bluediamond@customerstatus.com. As used in this warranty, “we” or “our” refers to The Cookware Company (USA), LLC.
Limitation of liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the preceding limitation may not apply to you.
OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the preceding limitation or exclusion may not apply to you.
A // This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BLUE DIAMOND COOKWARE LIMITED LIFETIME WARRANTY
We are pleased to offer a 90 day money back guarantee (the “90 day guarantee”) and a limited lifetime warranty (the “warranty”) on all Blue Diamond Cookware to the consumer who originally purchased the product (“you”). This document can be found online at www.bluediamondshopping.com/warranty.
A // If you are not satisfied with your Blue Diamond Cookware for any reason, you may return it to us within the first 90 days after the date of purchase for a refund of the purchase price or a replacement product. After the first 90 days, the warranty will apply as described below.
A // The warranty covers defects in materials and workmanship in your Blue Diamond Cookware (the “product”) for the warranty period defined below.
A // The warranty does not cover any damage due to (a) use of the product not for regular household purposes or other misuse; (b) abuse; (c) failure to follow product instructions; (d) normal wear and tear; (e) modifications; (f) loss or damage in transit; or (g) accidents or other actions beyond our reasonable control.
A // The warranty starts 90 days from the date of your purchase and lasts until the end of your lifetime (the “warranty period”).
A // If the product has a defect during the warranty period we will, in our sole discretion, either repair or replace the product.
A // To obtain a replacement or repair, send the following items to The Cookware Company (USA), LLC at 8730 Military Rd., Suite 150, Reno, NV 89506:
- If within 90 days from the purchase date, send the product, proof of purchase, and a letter including your name, address, phone number, and whether you would like a refund or a replacement product
- If after 90 days from the purchase date, send the defective product, proof of purchase, a letter including your name, address, phone number, and description of the nature of the defect, together with a check or money order for $8.95 for processing and handling.
If you have any questions, please contact our Customer Service Department at (800) 430-0475 or by e-mail at bluediamond@customerstatus.com. As used in this warranty, “we” or “our” refers to The Cookware Company (USA), LLC.
Limitation of liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the preceding limitation may not apply to you.
OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the preceding limitation or exclusion may not apply to you.
A // This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BLUE DIAMOND ELECTRICS LIMITED WARRANTY
We are pleased to offer a limited warranty (the “warranty”) on all Blue Diamond electronic products to the consumer who originally purchased the product (“you”). This document can be found online at www.bluediamondshopping.com/warranty.
A // The warranty covers defects in materials and workmanship in your Blue Diamond electronic product (the “product”) for the warranty period defined below.
A // The warranty does not cover any damage due to (a) use of the product not for regular household purposes or other misuse; (b) abuse; (c) failure to follow product instructions; (d) normal wear and tear; (e) modifications; (f) loss or damage in transit; or (g) accidents or other actions beyond our reasonable control.
A // The warranty starts on the date of your purchase and lasts for two (2) years (the “warranty period”).
A // If the product has a defect during the warranty period we will, in our sole discretion, either repair or replace the product.
A // To obtain a replacement or repair, send the following items to The Cookware Company (USA), LLC at [8730 Military Rd., Suite 150, Reno, NV 89506]: the defective product, proof of purchase, a letter including your name, address, phone number, and description of the nature of the defect, together with a check or money order for $8.95 for processing and handling.
If you have any questions, please contact our Customer Service Department at (800) 430-0475 or by e-mail at bluediamond@customerstatus.com. As used in this warranty, “we” or “our” refers to The Cookware Company (USA), LLC
Limitation of liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the preceding limitation may not apply to you.
OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the preceding limitation or exclusion may not apply to you.
A // This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
BLUE DIAMOND CUTLERY LIMITED LIFETIME WARRANTY
We are pleased to offer a limited lifetime warranty (the “warranty”) on all Blue Diamond Cookware to the consumer who originally purchased the product (“you”). This document can be found online at www.bluediamondshopping.com/warranty.
A // The warranty covers defects in materials and workmanship in your Blue Diamond Cutlery (the “product”) for the warranty period defined below.
A // The warranty does not cover any damage due to (a) use of the product not for regular household purposes or other misuse; (b) abuse; (c) failure to follow product instructions; (d) normal wear and tear; (e) modifications; (f) loss or damage in transit; or (g) accidents or other actions beyond our reasonable control.
A // The warranty starts from the date of your purchase and lasts until the end of your lifetime (the “warranty period”).
A // If the product has a defect during the warranty period we will, in our sole discretion, either repair or replace the product.
Please contact our Customer Service Department at (914) 372-7777 or by e-mail at info@bluediamondpan.com. As used in this warranty, “we” or “our” refers to The Cookware Company (USA), LLC.
Limitation of liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the preceding limitation may not apply to you.
OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the preceding limitation or exclusion may not apply to you.
A // This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.